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Account setup is simple if you are having trouble check this 1st.
Dial-up settings click here for detail setup
user ID is your user ID
pass is the password you gave us, make sure you retype it even if windows shows it.
Mail settings click here for detail setup
Internet Explorer Settings click here for detailed setup
If you still cannot connect please call, 740/425-1054 24/7 v-mail
note. If your account is pass due more than likely the system has kicked you out, you will need to pay your bill.
Otherwise a tech will be scheduled to come and fix your computer